Booking
4 questionsCan I book a transfer to the airport?
Yes. A transfer runs in either direction — pick the airport as your destination instead of your pickup point and the price is the same fixed fare.
What pickup time should I choose if I am flying out?
Plan your pickup at least 3 hours before your flight departs. For Beauvais, make it 4 hours — it is the furthest of the three airports from Paris.
Do I pay extra if my flight is delayed and the driver has to wait?
No. We track your flight and the driver arrives when you actually land. Waiting is free for the first 60 minutes after landing, and a delay never changes the fare.
Can I book without a credit card?
Yes. Choose to pay the driver in cash at the last step of the booking and nothing is charged online. You pay at the end of the trip.
On the day
4 questionsMy group has grown or shrunk. What should I do?
Message us with your booking reference and the new number of passengers and suitcases. More people may mean a larger vehicle and a different fare, so we send you the new price before we change anything.
My flight number or arrival time has changed. What should I do?
Tell us as soon as you know, and give us the new flight number rather than a new time — that is what we track. We confirm the new pickup back to you.
I entered something wrong. How do I correct my booking?
Send us your booking reference and say what needs correcting. Changes are free up to 24 hours before pickup; a change that alters the vehicle or the route may alter the price, and we tell you before it does.
Do I have to print my confirmation?
No. Show it to the driver on your phone, or simply give your booking reference. Nothing needs printing.